Knowledge Base Sections

Troubleshooting

 
Modified:
December 09, 2009
Changing the Receiver Collar Contact Points

Your Guardian Remote Trainer receiver collar comes with short contact points installed. If your pet has long or think hair, you might need to use the long contact points.


Modified:
December 09, 2009
How Do I know if the Remote Transmitter Is Working?

The remote transmitter should function if a 9 volt battery is properly installed in the battery compartment.


Modified:
December 09, 2009
My Dog Does Not Respond When the Tone or Stimulation Buttons are Pressed

If it appears that your dog is not responding to either the tone or stimulation buttons when they are pressed check the batteries in the remote transmitter and receiver collar.


Modified:
December 09, 2009
The LED on My Remote Transmitter Does Not Light

The remote transmitter should light when any button is pressed. If the indicator light does not light, the battery could be incorrectly installed or dead.


Modified:
December 09, 2009
The Receiver Collar Does Not Activate

If your receiver collar does not activate, first verify that the receiver collar is turned on; the indicator light should flash twice.


Modified:
December 09, 2009
Remote Trainer Only Works When the Remote Transmitter Is Close to the Receiver Collar

If the Guardian Remote Trainer only works when the remote transmitter is close to the receiver collar, it could be the batteries in either the remote transmitter, receiver collar or both are low, or the antenna in the collar has been damaged.


Modified:
December 09, 2009
The Receiver Collar Does Not Beep When the Remote Transmitter Tone-Only Button is Pressed

The receiver collar should beep when the tone-only button on the remote transmitter is pressed. If it does not, it could be a problem with the:

  • Batteries in the receiver collar
  • Battery in the remote transmitter

 


Modified:
December 09, 2009
The Receiver Collar Does Not Beep When the Remote Transmitter Stimulation-Only Button Is Pressed

The receiver collar does not beep when the stimulation-only button on the remote transmitter is pressed.


Modified:
December 09, 2009
The Receiver Collar Does Not Respond to the Remote Transmitter

If your receiver collar does not respond to the remote transmitter first verify that the receiver collar is turned on.


Modified:
December 09, 2009
The Receiver Light Flashing Once Every Five Seconds

The receiver light flashes once every five seconds when the batteries are low.

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